Our support staff has responded to your request, details of which are described below:
Support Staff Response
Thank you for your reply. Unfortunately, the name on the identification we received does not match the name of the payment method account holder provided at the time of purchase. The unaltered image(s) provided must be clearly legible and identify the owner of the payment method used.
Our goal is to reasonably ensure the payment method account holder is authorizing use of a payment method with us. If you do not have valid government-issued photo identification, such as a driver's license or passport, please provide a statement from your financial institution showing the original purchase and subsequent refund.
Please log into your account with us to upload the above-mentioned documentation.
Upon receipt of the requested information, we will re-evaluate your request for reinstatement.
Sincerely, Fraud Department
If you need further assistance with this matter, please contact customer service at (480) 505-8877 and reference [Incident ID: 13618816].
To thank you for your patience, we'd like you to enjoy 20%* off your order of $65 or more at GoDaddy.com. Simply use source code gdbb687 when you order or mention the code when you call (480) 505-8877.
Thanks, GoDaddy.com, Inc.
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*Not applicable to ICANN fees, taxes, shipping and handling, sale priced domains and transfers, bulk domains and transfers, premium domains, Sunrise/Landrush domain registrations and pre-registrations, memberships or maintenance plans, additional disk space and bandwidth renewals, additional email addresses, Search Engine Visibility advertising budget, Managed Hosting, custom page layouts, brand identity services, Go Daddy branded merchandise or gift cards. Discount reflected in your shopping cart – cannot be used in conjunction with any other offer, discount or promotion, or in connection with special partnership discount programs. After the initial purchase term, discounted products purchased with special offer discounts will renew at the then-current renewal list price.